5

Extremely help full Eddie guide me with everything had to do a oil change they are very Communicating with everything they do. Also he has a very good personality.

Glad your visit was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

German Car Depot used to be my mechanic when I used to live in Florida (back when they were called VDepot! Always the same great owners though). I moved to another state over 10 years ago but this month I was visiting family in Broward and ended up needing a wheel sensor replaced on my vehicle which became faulty during the drive down. Although I only requested that item to be checked/worked, they still performed a very thorough inspection of the vehicle and provided additional recommended services. I didn't proceed with any of the additional recommended services because I will get those taken care of while back at my home state, but they were not pushy at all when I declined the other services. They offer a before/after hours drop off (and pick up) which I utilized due to other obligations I had that day, and within 1.5 hours of them having opened the shop they had already contacted me via text message with a link to the full inspection (which included photos and comments) and a quote for the recommended repairs. When I called them to ask some questions they were prompt, knowledgeable and polite. The vehicle was ready for me to pick up after lunch that same day, and the pick up process (during business hours) was also quick and smooth. I am glad that German Car Depot is a mechanic I can trust while visiting South Florida and I will recommend them to friends and family that live in the area.

Glad your visit was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
1

I’ve taken my car here a couple of times and each time I was treated not so good by Richie in the office who in my opinion has Very bad customer service skills and needs training, he has to be related to the owner maybe that’s why he’s still working there but I don’t think he’s a good fit there

Mr. Towns -- I don't know from what or where you get this ...Richie IS THE most caring and sympathetic service manager in the INDUSTRY! No, he is NOT related to the owner but he is like family being the driving force in our shop for over 15 years. #2 I don't see your name on our customer base/list. Have you ever been here? Maybe by a different name? if this is so please call me at 954-921-1515 and please describe what it is you consider BAD customer service skills , for I've never met anyone better. Thank you.

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
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German Car Depot is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call German Car Depot (954) 921-1515 if you have any issues in accessing any area of our website.