5

Based on reviews from here on Yelp and Audi owner bulletin boards, I took my 2006 A4 here for needed maintenance and repairs. I have been using, perhaps stupidly, an Audi dealer for all service and maintenance for all these years. The Check Engine light went on and the dealer informed me that repairs could cost upward of $2,500 - since there was no way I was sinking that into a 10-year old car, I started shopping - sadly - for new cars. I figured it was worth a second opinion, so I made the trip to GCD - and was I ever glad I did. The entire experience was outstanding - from the initial greeting, to the no-BS way they describe to you what they are going to look at, what they will try to do, how long it will take, and how much it should cost. Full transparency, honest advice and guidance, great feedback throughout the process. My story had a happy ending - the repair was done, plus scheduled maintenance, plus A/C recharge (1st time in 10 years; can't complain) for a fraction of what the dealer would have charged. And they showed me the diagnostics for the car - told me it was in excellent shape and that I should deb able to drive it for many years to come. A huge relief. GCT is a service organization that is highly professional and as meticulous and fussy about servicing German automobiles as I am about owning and driving one. Count me as one happy new customer - who should have gone to see them sooner!

5

This shop is great at communication and does excellent work for reasonable prices. Their diagnosis was accurate and they didn't try any add ons to raise the bill. Richie and the mechanics will take care of you. I highly recommend this shop for any German car repairs you need.

5

I was in town from Chicago on a long road trip. My 2003 VW Beetle developed an oil leak over the long drive and it was a very time sensitive situation because I was returning home soon. The guys at German Car Depot were simply amazing. They were definitely busy on a Monday afternoon, but realizing my situation they fit me in right away. Since I was at a place specializing in German cars I also had them look at two of the broken window switches inside the car. After extensive research they found out they had a set of practically new switches in house that they could install for a very nominal extra charge. I was in and out of there in less than two hours. Not only did the car make it all the way back to Chicago, but it has never sounded so good since the guys at German Car Depot got their hands on it. Because VWs can be quite expensive to work on, I was ecstatic to find out I was only paying a little over $200 for excellent, mandatory work. I can't recommend the guys at German Car Depot enough. They made what could have easily been an incredibly annoying, expensive ordeal on vacation an extremely pleasant experience. Probably the best experience I've ever had getting a car worked on. Thanks guys!

5

Looked this up on Yelp and took the recommendations of others to give them a try. In from out of town on business and my 2002 Audi A6 started running rough. I drove over this morning with no appointment and was able to pick my car up fixed tonight. Great communication on the needs and priorities of maintaining my car. Could not be happier and will plan my service needs to return next time in town. Highly Recommended!!!!

5

I recently bought an used Audi and went to German Car Depot for a full diagnostic.What a happy coincidence to find out that the previous owner of the car used to go this shop for service and maintenance. Alan, the owner took the time to look up the service history of the car and was able to give me some very precious information, like the last odometer reading that ( suprise !! ) was mismatching the miles shown on my odometer. He then went above and beyond pulling out a Carfax and an Autofax report and when he compared it with my Autofax report that the dealer had given me, we understood that the odometer was rolled back and the dealer had modified the Autofax report. Also, Alan showed me the documents that the dealer failed to present to me at the time of sale. So not only that i got a great diagnostic of the car, i also discovered , with Alan's help,that i was the victim of a dealer fraud. I cant thank Alan and his team enough for their precious time and for their consideration and care for me as a client. They are very professional and helpful. Even though i wont keep this Audi , i will buy another german car and will always use German Car Depot as my car doctor :) This is the best costumer service i have ever experienced. Lots of thanks !!!

5

wow is all i can say the group at german car depot are truly professionals and keep our audi and vws in great service and care ....always keep their promises on car delivery.....one day i was stranded and alan the owner of the company had my car picked up as well as i and got my car right back n the road later that day.....service and care trust hard to find ...this group at german fill the needs.....in all aspects ...i hhave sent several friends all were grateful and very satisfied with their car's care!!!!!!!i give these guys all HIGH FIVES!!!!!!!!!!!!!!

Thank you for the kind words. We believe "It takes a lifetime to build a reputation and a five minutes to ruin it." Thank You Ollie and Team GCD

- German Car Depot
5

Very professional,excellent service and great price

5

I dont usually look forward to getting my car serviced since dealerships are notorious for overcharging and pushing unnecessary services. After calling a few dealerships, I decided to go to GCD because of it's location and pricing. Service was efficient and thorough. I was concerned that service would take too long and I would be late for my other appointments, but I was in and out in a reasonable amount of time, and I still had time to make it to my other commitments. This will definitely be my go to place for service. I'm glad I found them.

5

Great service by Richie and the team of mechanics. I got my car back as promised; thanx for the ride. Next time, please give my Golf the car wash, even if it's gonna rain! Yes, I always recommend you.

5

Great service, professional people!!

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