I don't bring my car in as often as I should.Its old! That said i'm always treated with the utmost respect! That is very much appreciated. It starts with Rich and Tania,,great to deal with both of them. Addionally the guys in the shop are always helpful in their explanations. In this particular repair they ALL helped me to prioritize what should be done.The estimates were on point and work was done when they said it would,,,again greatly appreciated. My old car is a blast to drive again!