They are constantly replying to reviews with "we have no record..." to cast doubt and remove blame so I have included one of the many receipts as proof, showing how costly even small repairs are here. Especially when not done properly and on top of that, damaging other parts of the vehicles in their care. Now you know they lie when they say "perhaps you are referring to a different shop." No. It's definitely you! Took my 2004 Beetle here because of reviews. Several times actually. They "fixed" my driver side door, charged me twice, and now my window won't go up at all! Makes a horrible sound. Now I have to find where to leave my car with an open window! They "fixed" my AC and now it only blows extremely hot air. They changed my headlight and it went out shortly after. The only thing they did that has actually worked out has been a simple oil change, which they charged over $100 for! Every other result has been a nightmare!
We have no record of you or your Beetle ever coming to our business. Perhaps you are referring to a different shop, but we would encourage you to bring your car to us based on what we are reading that some other shop did.
- German Car Depot