My first time bringing my wife's Jetta here. They fixed ONLY what was wrong, there was no padding of anything. The estimate was almost exactly what I was charged. The invoice was very detailed and explained everything that was done to the car. The Jetta was fixed right, the first time, and on the same day I had it towed in. I took it here to GCD as I saw the good reviews from Long-Term customers. I was with my last mechanic for 15 years, I was looking for the same thing here as we are newly arrived in the area. And I know there are always a select few who I don't think would be happy no matter where they went. I took those reviews with a grain of salt. I see German Car Depot (GCD) as being trustworthy and competent. Their shop is clean and the people are friendly. The GCD mascot, their office bulldog, is very friendly and will gladly play catch with you. I only wish I could bring my Honda here, but we'll keep coming back to GCD for as long as my wife owns VWs.