Franchised Volkswagen ® and Audi ® dealers have a rigid organizational plan they must adhere to. This means a long line of people who are involved in the service of your car, from the Porter who moves it from the parking lot to the CFO who makes decisions about profit margins on your parts and labor. The dealer’s main motivation is to make every person down the line make as much money for the dealership as possible.For them it is a numbers game. Most of the employees at a Volkswagen or Audi dealership are paid on a commission basis. They can only make money by finding and selling repairs for your VW or Audi vehicle . Not only are the individual employees who actually work on your vehicle motivated by these profits, the chain of managers that oversee their work are also paid on a basis of how profitable your repair service was for the business. An average repair visit to the dealership will see your car pass throug ... read more